The Consumer may withdraw from the Agreement without stating a reason, making a relevant statement within 30 (in words: thirty) days, counting from the date of delivery of the Goods (i.e. from the date of taking possession of the Goods by the Consumer or a third party indicated by the Consumer other than the carrier). It shall be sufficient for the Consumer to send the declaration of withdrawal before the expiry of this deadline.
When withdrawing from the Agreement, the Consumer may use one of the sample declarationsin the RECLAMATION FORM page, but this is not obligatory.
Withdrawal Form or Interactive Withdrawal Form, please send the withdrawal form by e-mail to: milan.conlabrisa@gmail.com.
The Customer using the Account service can also withdraw from the Agreement in the corresponding tab after logging in to their Account.
In the event of withdrawal from the Agreement, the Consumer is obliged to return the Goods immediately, to the address below, but no later than 14 days from the date on which he or she has withdrawn from the Agreement.
In order to meet the aforementioned deadline, it is sufficient to send the Goods before its expiry via a postal operator within the meaning of the Postal Law. In the case of sending back the returned Goods, the Seller recommends adding the information "RETURN" on the parcel.
The consumer shall be liable for any diminution in the value of the Goods resulting from use beyond that which is necessary to ascertain the nature, characteristics and functioning of the Goods.
Refunds shall be made using the same means of payment as those used by the Consumer in the original transaction, unless the Consumer has expressly agreed otherwise.
The Seller shall refund the payment within 14 days from the date of receipt of the declaration of withdrawal, but may withhold the refund until it has received the Goods or until it has provided the Seller with proof of return, whichever event occurs first.
The Consumer shall bear the direct costs of returning the Goods - in accordance with the price list of the carrier by means of which the Consumer delivers the returned Goods to the Seller, i.e. the Consumer sends the Goods back to the Seller at his own expense, which is not refundable.
A Customer who does not have the status of a Consumer is not entitled to withdraw from the Agreement within thirty days. With regard to such Customers, the rules and deadlines for withdrawal are governed by the provisions of the Civil Code.
Entrega gratis
Para todos los pedidos superiores a 250 PLN
Satisfecho o reembolsado
Usted es elegible para un reembolso por hasta dos semanas desde el día de la entrega
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Pagos seguros
Nos preocupamos por sus datos privados, por eso solo utilizamos sistemas de pago de fuentes confiables.
